These Terms of Service (“Terms”) govern your use of Murmio (the “Service”), operated by James (“we”, “us”). By using the Service you agree to these Terms and to our Privacy Policy. If you use the Service for an organisation, you accept these Terms on its behalf.
1. The Service
Murmio lets teams connect social media accounts on X, Facebook, Instagram and TikTok, create and schedule posts, publish them through each platform's official API, manage comments and messages, and view performance data. Features may differ by platform depending on what each platform allows.
2. Eligibility
You must be at least 16 years old and able to form a binding contract. You may not use the Service if you are barred from doing so by applicable law.
3. Accounts and teams
- You sign in with Google or with a one-time code sent to your email. Keep access to that email or Google account secure; you are responsible for activity under your account.
- Teams are managed by their owner and admins, who control members, roles and which social accounts each member can use.
- Give accurate information and keep it up to date. Tell us promptly at jameschen@salemesh.freeqiye.com if you suspect unauthorised use.
4. Acceptable use
You must not use the Service to:
- break any law, or violate the terms, community guidelines or developer policies of X, Meta (Facebook and Instagram), TikTok or any other connected platform;
- post spam, misleading content, or content that infringes others' rights or is harmful, hateful or illegal;
- connect or manage accounts you are not authorised to use;
- artificially inflate engagement, run fake accounts, or automate behaviour that platforms prohibit;
- probe, overload or interfere with the Service, or access it by means other than the interfaces we provide;
- resell or sublicense the Service without our written permission.
We may remove content, pause publishing or suspend accounts that break these rules.
5. Third-party platforms
The Service works with platforms we do not control. Your use of each platform is governed by that platform's own terms. Platforms may change or limit their APIs, reject or remove content, or revoke access; when that happens, related features may stop working. We are not responsible for the platforms' actions, availability or policies. You can disconnect any account at any time.
6. Your content
You keep ownership of the content you create, upload or publish through the Service. You grant us a limited licence to host, store, process, transmit and display that content solely to operate the Service for you, including sending it to the platforms you choose. You are responsible for your content and confirm you have the rights needed to publish it.
7. AI features
Optional AI features can suggest captions, translations, replies and tags. Suggestions may be inaccurate. Review AI output before you publish it; you are responsible for what you post.
8. Fees
The Service is free during its beta. We may introduce paid plans later. We will announce pricing in advance, and you will not be charged unless you choose a paid plan.
9. Availability and changes
We work to keep the Service available and reliable, but we do not guarantee uninterrupted service or that every scheduled post will be published at the exact time, especially when a platform is unavailable or rejects content. We may add, change or remove features. We will give reasonable notice of changes that significantly reduce the Service.
10. Termination
You may stop using the Service at any time and ask us to delete your account at jameschen@salemesh.freeqiye.com. We may suspend or terminate access if you break these Terms, if required by law, or if continuing would create risk for other users or for us. Where reasonable, we will give notice and a chance to export your data.
11. Disclaimers
The Service is provided “as is” and “as available”. To the extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
12. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or USD 100. Nothing in these Terms limits liability that cannot be limited by law.
13. Governing law
These Terms are governed by the laws of Singapore. Disputes will be resolved by the competent courts of Singapore, unless mandatory law where you live provides otherwise.
14. Changes to these terms
We may update these Terms. We will change the date at the top and, for significant changes, notify you in the Service or by email before they take effect. Continuing to use the Service after that means you accept the updated Terms.
15. Contact
James, operator of Murmio · Singapore · jameschen@salemesh.freeqiye.com